Location: Bournemouth
Salary: Salary: £25k OTE £28-30k
About Us:
Better is a leading provider of telecommunications solutions, dedicated to delivering exceptional service to our customers. We pride ourselves on our innovative approach and commitment to customer satisfaction. Our Bournemouth office is a vibrant and supportive environment where every team member plays a crucial role in our success.
Benefits:
· Opportunity to work in a dynamic and supportive team environment.
· 25 days holiday plus bank holidays, increasing by 1 day for every year of service, plus your birthday off
· Early finish Fridays
· Central Bournemouth location, just 2 minutes from the beach.
· Monthly staff awards with dinner and drinks at top local restaurants.
· Ongoing training and development opportunities.
· Enjoy events such as summer parties, Christmas celebrations and charity fundraisers.
· Access to discount at popular retailers
Key Responsibilities:
· Monitor and evaluate inbound and outbound calls to ensure adherence to company policies and quality standards.
· Provide constructive feedback and recommendations for improvement
· Maintain detailed records of call evaluations and performance metrics.
· Collaborate with team leaders and management to implement quality improvement initiatives.
· Participate in calibration sessions to ensure consistency in call evaluations.
What we’re looking for:
· Excellent listening and analytical skills.
· Strong attention to detail and a commitment to maintaining high standards.
· Ability to provide clear and actionable feedback.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
If you are passionate about quality and have the skills and experience to excel in this role, we would love to hear from you.
About Us: Better is a leading provider of telecommunications solutions, dedicated to delivering exceptional service to our customers. We pride ourselves on our innovative approach and commitment to customer satisfaction. Our Bournemouth office is a vibrant and supportive environment where every team member plays a crucial role in our success.
Salary and Benefits:
· A competitive starting salary of £30K, increasing to £32,500 after training and £35K upon meeting KPIs. Senior roles offer £40K, with an OTE of £70K and top performers earning £100K+.
· Exciting monthly incentives, including weekly prize draws for TVs, spa days, restaurant vouchers, tech bundles, and more.
· 25 days holiday plus bank holidays, increasing by 1 day for every year of service, plus your birthday off and a Christmas shutdown.
· Early finish Fridays when targets are met.
· A supportive and dynamic work environment with clear opportunities for growth and advancement.
· Enjoy company events such as summer parties, Christmas celebrations, and charity fundraisers.
· Central Bournemouth location, less than 5 minutes walk to the beach.
· Monthly staff awards with dinner and drinks at top local restaurants.
Role Overview:
As a Telemarketer, your primary responsibility will be to generate leads and schedule appointments with senior decision-makers for our experienced field sales team.
Key Responsibilities:
· Conduct outbound calls to potential clients from our pre-qualified data.
· Utilise effective communication skills to pique interest and create awareness about the products and services we offer.
· Gather information about the prospect's needs, budget, and decision-making process.
· Assess their qualification as potential customers using predefined criteria.
· Conduct follow-up calls or emails to nurture leads that require additional engagement.
· Keep accurate records of interactions and outcomes in the CRM system.
· Stay informed about the products and services we offer.
· Clearly articulate key features and benefits to generate interest with potential clients.
Required Skills:
· Excellent communication skills, both verbal and written.
· Proficient in using CRM software and other relevant tools.
· Strong organisational and time management skills.
If you are passionate about sales and looking for an exciting opportunity to grow with a leading telecommunications company, we would love to hear from you!
Apply today and take the next step in your career with Better!
